Contact Us

We sincerely appreciate your visit to MakeandMuse. Our commitment to customer satisfaction is reflected in our thoughtful selection of gift products designed to bring warmth, beauty, and memorable moments. Whether you are exploring charming outdoor flowers from our Outdoor Flowers collection, enhancing your living space with our Interior Decoration collection, or searching for delightful accents from our Indoor Decorative Items collection, our customer service team is ready to provide professional and informative assistance.

For any inquiries regarding order status, product information, after-sales support, or potential business collaborations, please contact us through the official communication channels provided below.
Digital Communications

Official Customer Inbox: service@makeandmuse.com

Our Response Commitment: Every customer message is carefully reviewed by our dedicated support team. We aim to provide a complete response within one to two business days (24 to 48 hours). To help us process your request more efficiently, we kindly recommend including your unique Order ID in the subject line of your email.

Telephone Support
Direct Hotline: +1 6477808123
Hours of Operation: Monday through Friday, from 9:00 AM to 6:00 PM (EST).
Notice: Please be aware that standard network charges or carrier-related communication fees may apply depending on your service provider.

Corporate Governance & Administration
MakeandMuse operates with a strong commitment to thoughtful design, dependable quality, and transparent customer service within the gift and lifestyle products sector. Our collections are carefully organized to support modern gift-givers through everyday moments, special occasions, and heartfelt gestures with products designed for beauty, warmth, and thoughtfulness.

All customer service operations, order assistance, quality coordination, and administrative matters are managed by our corporate headquarters:

Operating Enterprise: Xie'ou Zhonggou (Shanghai) Trading Co., Ltd.
Registered Office Location: Room 208, 2nd Floor, Building 1, No. 757 Jiaozhou Road, Jing'an District, Shanghai

We truly value the trust you place in MakeandMuse and look forward to supporting every moment with thoughtfully selected gift solutions that bring greater warmth, beauty, and thoughtfulness to your everyday life.